Combine the best of human and machine intelligence, deliver on increasing customer expectations with deep-learning algorithms trained on historical customer service transcripts.
Play VideoOur approach allows the machine to do what it does best, and empowering human agents with more time and resources to create genuine experiences for people, across multiple channels.
Compare the power of DigitalGenius Human + AI™ to Chatbots.
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DigitalGenius analyzes every customer service interaction in your historical log. Machine learning gathers deep understanding of reptitive and complex tasks, and everything in between.
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nd web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still i
2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word
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rofessor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32
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Where does DigitalGenius integrate with the Contact Center?
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What processes does DigitalGenius automate?
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How safe is the customer data?
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