Enable practical applications of artificial intelligence
DigitalGenius conducts cutting-edge research and development in the field of artificial intelligence. We combine the best of machine intelligence with human abilities in a seamless experience. Our mission is to deploy the product at scale to create a massive shift in the customer service industry.
Our Company
We now bring practical applications of artificial intelligence into the customer service operations of global companies. Its Human+AI™ Customer Service Platform combines the best of human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations.
At its core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.
Investors
In the Media
Buzzfeed
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The use of artificial intelligence is become more and more present in our daily lives, often in cases where we aren’t even aware of it. In one recent adaptation, KLM Royal Dutch…
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Ars Technica
Is Artificial Intelligence the Future of Airline Customer Servicee e e?
The use of artificial intelligence is become more and more present in our daily lives, often in cases where we aren’t even aware of it. In one recent adaptation, KLM Royal Dutch…
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Is Artificial Intelligence the Future of Airline Customer Service?
The use of artificial intelligence is become more and more present in our daily lives, often in cases where we aren’t even aware of it. In one recent adaptation, KLM Royal Dutch…
Read Article
Digg
Press Title Here Curabitur lobortis id lorem id bibendum. Ut id consectetur magna..
The use of artificial intelligence is become more and more present in our daily lives, often in cases where we aren’t even aware of it. In one recent adaptation, KLM Royal Dutch…
Read Article
Awards
Forbes 30 Under 30 for Enterprise Technology
Kairos K50 2016
Milken Institute - Global Entrepreneur Award ‘15
Marketing Week Top 100 2016
TechCrunch Disrupt Battlefield Runner Up - 2015
Techweek 100 Disruptive Brands 2016
USA
600 California St, San Francisco, CA 94109
EMEA
1 Canada Square, London, United Kingdom